Your personal data is our top priority. Learn how bed11 collects, uses, and protects your information on this page.
Last Updated: January 2026
When you register with bed11, we collect your name, email address, mobile number, date of birth, and Bangladesh address. This information is essential for verifying your identity and securing your account. It is also used for age verification to ensure only adults access the platform. You can update your profile details at any time from your account settings. In some cases, your National ID or passport details may also be requested to confirm your eligibility.
For BDT transactions, we store your mobile banking number (e.g. bKash, Nagad, Rocket), bank account details, and transaction history. This information is used exclusively to process deposits and withdrawals. Financial data is protected with the highest level of encryption and is never sold or shared with third parties. Each payment goes through an independent verification process to ensure transaction security. This data is also analyzed to help prevent fraudulent activity.
When you use the bed11 website or mobile platform, your device type, operating system, browser name and version, IP address, and access time are automatically recorded. Details of the pages you visited, time spent, and features used are also collected. This data helps improve platform performance and personalize the user experience. Log data is retained for a set period for security investigation purposes. Access from mobile devices may also include device identification information.
Bed11 uses your data only for specific, legitimate, and transparent purposes. Managing your account, processing transactions, providing customer support, and maintaining platform security are our primary objectives. Beyond these, we also use data for the following:
Data is used to verify user identity during account registration and login, preventing unauthorized access.
Financial data is used to ensure the secure processing of BDT deposits and withdrawals.
Your account information is used to resolve issues quickly and provide effective support.
Analytics data is used to improve platform features and deliver a more tailored experience for users in Bangladesh.
We never sell your personal data to third parties. Your consent is obtained before any promotional messages are sent, and you may withdraw that consent at any time. Data may also be used to comply with applicable laws in Bangladesh and to meet regulatory requirements.
The bed11 website and mobile platform use cookies and similar tracking technologies to make your browsing experience more convenient. Cookies are small data files stored on your device that help remember your preferences the next time you log in. We use the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Cleared at end of session |
| Functional Cookies | Remembering language preferences and display settings | 30 Days |
| Analytics Cookies | Collection of Platform Usage Statistics | 90 Days |
You can disable non-essential cookies at any time from your browser settings. However, disabling essential cookies may affect the functionality of certain key platform features. bed11 does not use tracking cookies from third-party ad networks. We always follow a minimal data collection policy to protect your privacy.
Bed11 applies industry-standard security measures to protect your data. All data is transmitted using SSL/TLS encryption protocols and remains encrypted when stored on our servers. Sensitive payment information is kept in a separate secure environment, accessible only to authorized personnel on a need-to-know basis. Our systems undergo regular security audits to ensure vulnerabilities are identified and addressed promptly.
Your account data is retained for as long as your account remains active. After account closure, certain data may be kept for up to five years due to legal and regulatory obligations. Once that period expires, data is securely deleted or anonymized. In the event of a data breach, affected users will be notified as quickly as possible and appropriate action will be taken.
256-Bit Encryption for All Data Transfers
Highest Level of Security for Data Storage
Two-Factor Authentication for Account Access
Bed11 never sells your personal data to third parties. In certain circumstances, limited information may be shared with trusted partners solely for the purpose of delivering services to you. Data is shared only in the cases outlined below:
Only the information necessary to complete transactions is shared with approved mobile banking and banking partners, including bKash, Nagad, and Rocket. These partners are bound by strict privacy policies and may not use the data provided for any other purpose.
Specific data may be disclosed to government authorities as required by applicable laws in Bangladesh, court orders, or regulatory directives. In such cases, we provide only the information legally requested — nothing more.
Information about suspicious transactions may be shared with authorized security agencies to prevent fraud and money laundering. This process is carried out solely to protect the accounts of legitimate users.
Beyond the situations described above, bed11 does not share your information with any advertisers, marketing agencies, or other third parties. All our partners are bound by contract and legally required to uphold the same data protection standards. Should there be any changes to how your data is shared in the future, you will be notified in advance and your consent will be obtained where required.
Every bed11 user has important rights over their personal data. We respect these rights and aim to fulfill them as promptly as possible. Your rights are detailed below:
You may request a copy of the personal data we hold about you at any time. We will provide it within 30 business days.
If any of your information is incorrect or outdated, you can request a correction — either directly through your account settings or by contacting our support team.
After closing your account, you may request deletion of your personal data. Unless legal obligations require otherwise, your data will be deleted within the specified timeframe.
You may object to marketing communications or profiling. Once you raise an objection, the relevant processing will be stopped.
Bed11 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified in advance via your registered email or through the platform. Updated policies take effect from their publication date, and the date of the latest update will be noted at the top of the policy. Continued use of the platform after any changes constitutes acceptance of the revised policy.
For any privacy-related questions, complaints, or requests, please get in touch with us:
Email: support@bed11.biz
Support: Visit FAQ Page
Your privacy is protected at bed11. Open an account today to enjoy gaming in a safe environment, or visit our FAQ page if you have any questions.